FAQS

You’ve got questions. We’ve got answers.

WHAT SHOULD I WEAR?

We don’t have a dress code, however our brewery partners recommend you wear CLOSED TOE SHOES. No Sandals.

COULD MY TOUR GET CANCELLED?

Not likely, but its possible. In the event of severe weather or a lack of tour-goers, the tour may be canceled. If there are less than three seats booked for a tour, that tour may be subject to cancellation (so bring all of your friends and family)!

If there are less than three seats booked for a tour, we will do our best to notify you via email/phone at least 48 hours prior to your tour and try to reschedule you to an alternate date/time. If you can’t reschedule, you will receive a full refund.

WHAT’S INCLUDED IN THE PRICE?

Tours are ALL INCLUSIVE! The tour price includes up to 15+ different beers (ranging from 3-16 ounces), a beer food pairing meal, brewery entrance fees, brewery gratuity, and round trip transportation.

SHOULD I EAT BREAKFAST BEFORE THE TOUR?

Have a good breakfast so you’re not drinking on an empty stomach.

WHAT ARE THE MINIMUM NUMBER OF PEOPLE FOR A TOUR RUN?

All On Tap Brew Tours need a minimum of 3 people to run.

CAN YOU DRINK IN THE SHUTTLE?

Drinking is reserved only for the breweries.

WHAT IS THE REFUND POLICY FOR PENSACOLA BREW TOURS?

Due to high demand for tours, tickets are non-refundable 3 days prior to the tour. Our Refund Policy for Public Tours is as follows:

  • 2 weeks or more: Full Refund
  • Less than 2 weeks: 75% Refund
  • Less than 7 days: 50% Refund
  • Less than 72 hours: No date changes or refunds, fully-transferable

WHAT BREWERIES DO YOU STOP AT?

Our tours include stops at local Pensacola brew pubs, including the Pensacola Bay Brewery, Perfect Plain Brewing Company, Gulf Coast Brewery, and McGuires Irish Pub and Brewhouse. Depending on availability at our partnered breweries, individual tours of each production facility cannot be guaranteed.

WHERE DO YOU PICK UP?

Pick Up location will be curbside at the southwest corner of North Palafox and West Gregory streets in downtown Pensacola at the Gregory Street public parkin glot. If you are using GPS, please input the address here.  Only a block away from Sole Inn on Palafox Street.

If you require hotel or group pick-up, please contact us in advance to inquire on other arrangements. Provided we have enough time, we can pick your group up at no charge in the local Pensacola area.

WHAT IS A BEER GUIDE?

Beer Guide /bir ɡīd/ (n.) A clever, intelligent, and charismatic individual who passes on epic and timeless beer knowledge through stories and jokes to eager and enthusiastic tour-goers.

HOW LONG ARE THE TOURS?

The tours are approximately 3 hours.

IS TIP FOR YOUR BEER GUIDE INCLUDED IN THE PRICE?

We only include pre-paid gratuity for parties of four or greater. If you think your guide was awesome, we suggest $10 pp.

DO YOU OFFER PRIVATE TOURS?

Yes we do! You can find more info here or email us at hello@ontappensacola.com.

WHAT IS YOUR POLICY ON INTOXICATION BEFORE AND DURING THE TOUR?

If a person is visibly intoxicated before the tour begins, we have to right to deny your entrance onto the tour. During the tour, if a customer disobeys, disrespects, causes any physical or emotional harm to any property, staff, or the group as a whole, their entire group will be removed from the tour. If either of these situations occur, no refund will be provided. DO NOT PRE-GAME THE BREW TOUR and RESPECT THE BREWERIES, GUIDE, & VEHICLE. WE ARE VERY SERIOUS ABOUT THIS POLICY.

CAN I RESCHEDULE MY TOUR?

Any date changes that are made 7 calendar days or less before your tour will be subject to a $25pp rescheduling fee. No date changes can be made less than 72 hours before a tour.